Friends and Family Test
We use the information entered into this form only for the purposes of processing your Friends & Family Test submission.
Information entered into this form is stored and accessed securely by designated Practice staff.
Issues raised in comments may be discussed between relevant members of the Practice.
The information is used for quality monitoring purposes, in line with the expectations of the patients submitting
The form does not require personal information. Any personal information transmitted via this form may be anonymised
by the Practice when this is required to ensure compliance with General Data Protection Regulation.
All submissions are collated and sent to NHS England.
This information is kept for as long as the site is active or it is deleted by a site administrator.
Should you have any concerns about sending your personal details using the web,
please use one of the alternative methods offered by our organisation.
We run an appointment system. Appointments can be made either by telephone, on-line or in person at reception. The receptionist will try to give you a convenient appointment with the doctor of your choice, but if unable to do so will suggest an alternative time or another doctor who is available.
If you cannot attend for an appointment that you have booked, please let us know so that we can use it for someone else.
Primary Care Services (VI) Additional Appointments Available
Additional appointments are now available to all VI practice patients on weekdays from 4pm – 8pm and weekends from 8am – 2pm.
Weekend appointments will be delivered from West Park Surgery and weekdays will be delivered by the following VI practices:
- West Park Surgery – 01902 422677 – Wednesday
If you need to book an urgent appointment during the week please contact your practice during their usual opening hours, 8am – 6.30pm.
After 6.30pm please contact the practice shown above that will be open until 8pm on the days stated.
If you require an urgent appointment during the weekend please contact your practice or if you require an appointment on the day, contact West Park Surgery on 01902 422677.
For any other queries please speak to your practice reception team.
You can also register for access to our clinical system to make an appointment with a doctor or nurse - Please ask at reception for details